Products & Services

MARKET LEADING FEATURES

Here are just a few selected features in detail:

Voicemail - Samsung personalised voicemail ensures that you no longer miss those important calls, voice messages can be left when staff are buy or out of the office. Samsung voicemail goes one step further, allowing users to intelligently route callers with different greetings and employing call routing based on time of day, day of week, caller ID and DDI (Direct Indial)

The email integration feature gives users the ultimate tool to access and manage voice messages and emails directly from their email inbox. Whether you're on the road or in the office, users can receive, respond to, transfer and forward voice and email messages with ease and efficiency.

Auto Attendant - Allows the caller to be quickly and efficiently directed to the person or department that they require. This feature can also allow a caller the option of returning to reception or another member of staff, rather than being forced into a voice mail.

Call recording - CMS Voice Recording (VR) is a stand alone solution or a fully integrated additional plug-in module for the CMS range of products, which can record your ISDN30, ISDN2 or Analogue trunks. By providing a complete management and call recording solution, which is contained and managed from a single work station or server, storing, finding, playback and archiving of calls is just a click away.

Call Conferencing - Its easy to make conference calls with the latest Samsung handsets, just push the dedicated Conference button to bring other parties into your conversation.

Mobile Extension - OfficeServ Connect enables you to set Call Forward to up to 5 alternative numbers (mobile phone, home office, alternate office, workshop, etc.) which will simultaneously ring when you are away from your main phone. Always in contact, never miss that important call. Make and receive calls through the OfficeServ system as if you were at your desk. Managing calls through the system allows you to maintain the central benefits of call control, operator console, voice mail, call recording, etc.


Useful features

  • Account Code Key
  • Administrator Program Key
  • All Call Voice Page
  • Attention Tone
  • Audio Message with Alarm
  • Authorization Codes
  • Auto Answer on CO
  • Auto Attendant
  • Automatic Call Distribution
  • Automatic Hold
  • Background Music
  • Branch Group
  • Call Activity Display
  • Call Center
  • Call Costing
  • Call Forwarding
  • Call Hold
  • Call Park and Page
  • Call Pickup
  • Call Recording
  • Call Waiting / Camp-On
  • Caller Emergency
  • Caller ID Features
  • Centrex / PBX Use
  • Chain Dialing
  • Chain Forward
  • Class of Service
  • Common Bell Control
  • Computer Telephony
  • Conference
  • Conference Group
  • Customer Set Relocation
  • Data Security
  • Database Printout
  • Daylight Savings Time-Auto
  • Dialed Number
  • Direct In Lines
  • Direct Inward Dialing
  • Direct Trunk Selection
  • Directory Names
  • DISA Security
  • Distinctive Ringing
  • Door Lock Release
  • Door Phones
  • E & M Tie Lines (T1)
  • Executive Barge-In
  • External Music Interfaces
  • External Page Interfaces
  • Flash Key Operation
  • Flexible Numbering
  • Ground Start Trunks (T1)
  • Group Busy Setting
  • Hot Line
  • In Group/Out of Group
  • Incoming Call Distribution
  • Incoming/Outgoing Service
  • Individual Line Control
  • IP Keysets
  • ISDN Service
  • LAN Interface
  • Least Cost Routing
  • Live System Programming
  • Meet Me Page and Answer
  • Memory Protection
  • Message Waiting
  • Microphone On / Off
  • Mobility Solution
  • Multiple Language Support
  • Music On Hold-Flexible
  • Networking
  • Off Premises Extensions
  • OfficeServ Wireless
  • Operator Group
  • Overflow
  • Override Codes
  • Paging
  • Park Orbits
  • Prime Line Selection
  • Priority Call Queuing
  • Private Lines
  • Programmable Line Privacy
  • Programmable Timers
  • Recall to Operator
  • Recalls
  • Redial Review
  • Remote Programming-PC
  • Ring Modes
  • Ring Over Page
  • Secretary Pooling
  • Single Line Connections
  • Speed Dial by Directory
  • Speed Dial Numbers
  • Station Hunt Groups
  • Station Message
  • Station Pair
  • System Alarms
  • System Directory
  • System Maintenance
  • Tenant Services (2)
  • Toll Restriction
  • Toll Restriction Override
  • Tone or Pulse Dialing
  • Transfer
  • Trunk Groups
  • Uniform Call Distribution
  • Universal Answer
  • Virtual Extensions
  • Voice Mail
  • Voice over IP (VoIP)
  • Walking Class of Service